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Our Terms, Your Account Rights

Bajikar operates under a clear legal framework so you know exactly where you stand when you open an account, make a deposit via bKash or Nagad, or contact our support team.

Account TermsPrivacy & DataWallet PolicyEligible RegionsContact Rights
Bajikar Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about your account rights, a transaction dispute, or a data request, our support team handles legal and policy queries through the channels below. We cover Bangladesh time zones so you're not waiting overnight for a reply on something that matters.

Team online

Live Chat

Open the chat widget from any page in your account dashboard. Policy and account queries are handled by the same team — no separate queue.

Email Support

Send your legal or data request to our support address. Include your registered account number and the specific policy area so we can route it correctly.

Account Help Centre

The Help Centre covers account terms, wallet rules, and data rights in plain language. Check there first — most policy questions are answered without needing to contact us.

DATA AND ACCOUNT SECURITY

How We Handle Your Information

Your account data and wallet details are handled with the same care we put into the payment flow itself. Here is what that looks like in practice across the four areas that matter most.

Data Handling

We collect only what we need to run your account — registration details, transaction records, and device identifiers for security. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your account settings at any time.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you notice unrecognised activity, lock your account instantly from the security tab and contact us.

Data Requests

You can request a copy of your account data or ask us to delete your record by contacting support with your account number. We process these requests within the timeframe required by applicable law.

Common Legal Questions Answered

These are the questions we hear most often about account rights, data, and how our terms apply to Bangladesh accounts.

These terms apply to anyone who opens an account on Bajikar. Eligibility depends on your local law and the regions we support — check your jurisdiction before registering.

Contact our live chat or email support with your transaction reference and registered account number. We review wallet disputes and respond with a resolution path, usually within one business day.

Yes. Send a data access request through email support with your account number. We will compile your registration details and transaction history and send them to your registered contact.

We retain account and transaction records for as long as required by our operational and legal obligations. After account closure, records are kept for the minimum period required, then deleted.

We post updated terms here with a clear effective date. If you continue using the platform after that date, you accept the revised version. We recommend checking this page periodically.

Yes. Where your local consumer protection or gaming law conflicts with any clause here, local law takes precedence to the extent required. These terms do not override your statutory rights.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.