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How Bajikar Handles Your Personal Information

Your account details, payment records, and device activity are handled with care at Bajikar. This policy explains what we collect, why we collect it, and what you can do about it — access depends on your local law and eligible regions.

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Bajikar How Bajikar Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you tap deposit on bKash to the point your withdrawal clears on Rocket. Here is how we handle the key areas of your data.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your bKash or Nagad PIN — those stay inside your wallet app.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Data Retention

Active account data is kept for as long as your account remains open. After closure, we retain records only as long as required under applicable rules in your region.

Requesting Changes

You can ask us to correct inaccurate data or request a copy of what we hold. Submit your request through live chat or email with your account details ready.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to request a correction, or need to know what information we hold on your account, our support team handles privacy requests directly. You can reach us through live chat, email, or the in-app help section — we aim to respond to data-related requests within a reasonable timeframe.

Team online

Live Chat

Start a chat from the account dashboard any time you need to ask about your data or request a change to your stored details.

Email Support

Send your privacy request to our support address. Include your registered account details so we can locate your record quickly.

In-App Help

Open the Help section from your mobile account screen to submit a data query or flag a concern about how your information is used.

Common Questions About Your Data

Here are the questions we hear most often about how Bajikar handles personal information.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device type and session activity each time you access your account.

We share only what is necessary with payment processors like bKash and Nagad to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Your data is kept while your account is active. After you close your account, we retain records for a period required under applicable rules in your region, then delete them.

Contact our support team via live chat or email with your registered account details. We will locate your record and respond to your data access request within a reasonable timeframe.

Yes. If any stored detail is inaccurate, reach out through live chat or the in-app Help section. Deletion requests are handled subject to any retention obligations under local law.

We use session and analytics cookies. Session cookies keep you logged in; analytics cookies help us improve the platform. You can manage or block cookies through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.